BX Solutions is always looking for dynamic and motivated sales, administrative, and technical individuals to join our growing team. Resumes are always accepted. Please email them to careers@brandxnet.com

Current positions include::

• Technical Support Specialist - Bilingual (English/Spanish)
  Description: This is a part-time to full-time, hourly position in the Technical Support department.
  
  Responsibilities:
  Provide first level Technical support
  • Answer incoming technical support calls
  • Log user problems in detail in online tech support module
  • Determine scope of problem and take appropriate action
  • Troubleshoot and resolve user problems on a timely manner
  • Escalate problems to Technical Support Shift Supervisor.
  
  Qualifications:
  
  • Speak both English and Spanish fluently.
  • Excellent written and verbal communication skills.
  • Ability to communicate effectively with customers at all skill levels.
  • Knowledgeable in Windows XP, ME, Windows 98, 95 and/or Mac OS 7-10 operating systems.
  • Knowledgeable in Netscape Navigator and Internet Explorer
  • Knowledgeable in modem configuration.
  • Ability to type by touch.
  • Ability to multitask.
  • Must be detail oriented.
  • Ability to follow instructions.
  • Ability to work with minimal supervision.
  • Ability to lift 40 lbs.
  • PC hardware knowledge a plus.
  • Knowledge of Unix/Linux a plus.
  • Knowledge of HTML a plus.
  • Previous Internet troubleshooting experience a plus.
  • High School Diploma or Equivalent.